This report elaborates the market size, market characteristics, and market growth of the Conversational AI industry, and breaks down according to the type, application, and consumption area of Conversational AI. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.

In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for Conversational AI in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.
In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.

Key players in the global Conversational AI market covered in Chapter 13:
Inbenta
Kore.aiI
Rasa
SAP
Haptik
AWS
Google
Artificial Solutions
Conversica
Nuance
Microsoft
Baidu
Avaamo
IBM
Oracle
Rulai
Solvvy
Pypestream

In Chapter 6, on the basis of types, the Conversational AI market from 2015 to 2025 is primarily split into:
IVA
Chatbots

In Chapter 7, on the basis of applications, the Conversational AI market from 2015 to 2025 covers:
Customer Support
Personal Assistant
Customer Engagement
Retention

Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:
United States
Europe
China
Japan
India

Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:
North America (Covered in Chapter 8)
United States
Canada
Mexico
Europe (Covered in Chapter 9)
Germany
UK
France
Italy
Spain
Others
Asia-Pacific (Covered in Chapter 10)
China
Japan
India
South Korea
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 11)
Saudi Arabia
UAE
South Africa
Others
South America (Covered in Chapter 12)
Brazil
Others

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025

Table of Content

1 Conversational AI Market - Research Scope
1.1 Study Goals
1.2 Market Definition and Scope
1.3 Key Market Segments
1.4 Study and Forecasting Years

2 Conversational AI Market - Research Methodology
2.1 Methodology
2.2 Research Data Source
2.2.1 Secondary Data
2.2.2 Primary Data
2.2.3 Market Size Estimation
2.2.4 Legal Disclaimer

3 Conversational AI Market Forces
3.1 Global Conversational AI Market Size
3.2 Top Impacting Factors (PESTEL Analysis)
3.2.1 Political Factors
3.2.2 Economic Factors
3.2.3 Social Factors
3.2.4 Technological Factors
3.2.5 Environmental Factors
3.2.6 Legal Factors
3.3 Industry Trend Analysis
3.4 Industry Trends Under COVID-19
3.4.1 Risk Assessment on COVID-19
3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario
3.5 Industry Risk Assessment

4 Conversational AI Market - By Geography
4.1 Global Conversational AI Market Value and Market Share by Regions
4.1.1 Global Conversational AI Value ($) by Region (2015-2020)
4.1.2 Global Conversational AI Value Market Share by Regions (2015-2020)
4.2 Global Conversational AI Market Production and Market Share by Major Countries
4.2.1 Global Conversational AI Production by Major Countries (2015-2020)
4.2.2 Global Conversational AI Production Market Share by Major Countries (2015-2020)
4.3 Global Conversational AI Market Consumption and Market Share by Regions
4.3.1 Global Conversational AI Consumption by Regions (2015-2020)
4.3.2 Global Conversational AI Consumption Market Share by Regions (2015-2020)

5 Conversational AI Market - By Trade Statistics
5.1 Global Conversational AI Export and Import
5.2 United States Conversational AI Export and Import (2015-2020)
5.3 Europe Conversational AI Export and Import (2015-2020)
5.4 China Conversational AI Export and Import (2015-2020)
5.5 Japan Conversational AI Export and Import (2015-2020)
5.6 India Conversational AI Export and Import (2015-2020)
5.7 ...

6 Conversational AI Market - By Type
6.1 Global Conversational AI Production and Market Share by Types (2015-2020)
6.1.1 Global Conversational AI Production by Types (2015-2020)
6.1.2 Global Conversational AI Production Market Share by Types (2015-2020)
6.2 Global Conversational AI Value and Market Share by Types (2015-2020)
6.2.1 Global Conversational AI Value by Types (2015-2020)
6.2.2 Global Conversational AI Value Market Share by Types (2015-2020)
6.3 Global Conversational AI Production, Price and Growth Rate of IVA (2015-2020)
6.4 Global Conversational AI Production, Price and Growth Rate of Chatbots (2015-2020)

7 Conversational AI Market - By Application
7.1 Global Conversational AI Consumption and Market Share by Applications (2015-2020)
7.1.1 Global Conversational AI Consumption by Applications (2015-2020)
7.1.2 Global Conversational AI Consumption Market Share by Applications (2015-2020)
7.2 Global Conversational AI Consumption and Growth Rate of Customer Support (2015-2020)
7.3 Global Conversational AI Consumption and Growth Rate of Personal Assistant (2015-2020)
7.4 Global Conversational AI Consumption and Growth Rate of Customer Engagement (2015-2020)
7.5 Global Conversational AI Consumption and Growth Rate of Retention (2015-2020)

8 North America Conversational AI Market
8.1 North America Conversational AI Market Size
8.2 United States Conversational AI Market Size
8.3 Canada Conversational AI Market Size
8.4 Mexico Conversational AI Market Size
8.5 The Influence of COVID-19 on North America Market

9 Europe Conversational AI Market Analysis
9.1 Europe Conversational AI Market Size
9.2 Germany Conversational AI Market Size
9.3 United Kingdom Conversational AI Market Size
9.4 France Conversational AI Market Size
9.5 Italy Conversational AI Market Size
9.6 Spain Conversational AI Market Size
9.7 The Influence of COVID-19 on Europe Market

10 Asia-Pacific Conversational AI Market Analysis
10.1 Asia-Pacific Conversational AI Market Size
10.2 China Conversational AI Market Size
10.3 Japan Conversational AI Market Size
10.4 South Korea Conversational AI Market Size
10.5 Southeast Asia Conversational AI Market Size
10.6 India Conversational AI Market Size
10.7 The Influence of COVID-19 on Asia Pacific Market

11 Middle East and Africa Conversational AI Market Analysis
11.1 Middle East and Africa Conversational AI Market Size
11.2 Saudi Arabia Conversational AI Market Size
11.3 UAE Conversational AI Market Size
11.4 South Africa Conversational AI Market Size
11.5 The Influence of COVID-19 on Middle East and Africa Market

12 South America Conversational AI Market Analysis
12.1 South America Conversational AI Market Size
12.2 Brazil Conversational AI Market Size
12.3 The Influence of COVID-19 on South America Market

13 Company Profiles
13.1 Inbenta
13.1.1 Inbenta Basic Information
13.1.2 Inbenta Product Profiles, Application and Specification
13.1.3 Inbenta Conversational AI Market Performance (2015-2020)
13.2 Kore.aiI
13.2.1 Kore.aiI Basic Information
13.2.2 Kore.aiI Product Profiles, Application and Specification
13.2.3 Kore.aiI Conversational AI Market Performance (2015-2020)
13.3 Rasa
13.3.1 Rasa Basic Information
13.3.2 Rasa Product Profiles, Application and Specification
13.3.3 Rasa Conversational AI Market Performance (2015-2020)
13.4 SAP
13.4.1 SAP Basic Information
13.4.2 SAP Product Profiles, Application and Specification
13.4.3 SAP Conversational AI Market Performance (2015-2020)
13.5 Haptik
13.5.1 Haptik Basic Information
13.5.2 Haptik Product Profiles, Application and Specification
13.5.3 Haptik Conversational AI Market Performance (2015-2020)
13.6 AWS
13.6.1 AWS Basic Information
13.6.2 AWS Product Profiles, Application and Specification
13.6.3 AWS Conversational AI Market Performance (2015-2020)
13.7 Google
13.7.1 Google Basic Information
13.7.2 Google Product Profiles, Application and Specification
13.7.3 Google Conversational AI Market Performance (2015-2020)
13.8 Artificial Solutions
13.8.1 Artificial Solutions Basic Information
13.8.2 Artificial Solutions Product Profiles, Application and Specification
13.8.3 Artificial Solutions Conversational AI Market Performance (2015-2020)
13.9 Conversica
13.9.1 Conversica Basic Information
13.9.2 Conversica Product Profiles, Application and Specification
13.9.3 Conversica Conversational AI Market Performance (2015-2020)
13.10 Nuance
13.10.1 Nuance Basic Information
13.10.2 Nuance Product Profiles, Application and Specification
13.10.3 Nuance Conversational AI Market Performance (2015-2020)
13.11 Microsoft
13.11.1 Microsoft Basic Information
13.11.2 Microsoft Product Profiles, Application and Specification
13.11.3 Microsoft Conversational AI Market Performance (2015-2020)
13.12 Baidu
13.12.1 Baidu Basic Information
13.12.2 Baidu Product Profiles, Application and Specification
13.12.3 Baidu Conversational AI Market Performance (2015-2020)
13.13 Avaamo
13.13.1 Avaamo Basic Information
13.13.2 Avaamo Product Profiles, Application and Specification
13.13.3 Avaamo Conversational AI Market Performance (2015-2020)
13.14 IBM
13.14.1 IBM Basic Information
13.14.2 IBM Product Profiles, Application and Specification
13.14.3 IBM Conversational AI Market Performance (2015-2020)
13.15 Oracle
13.15.1 Oracle Basic Information
13.15.2 Oracle Product Profiles, Application and Specification
13.15.3 Oracle Conversational AI Market Performance (2015-2020)
13.16 Rulai
13.16.1 Rulai Basic Information
13.16.2 Rulai Product Profiles, Application and Specification
13.16.3 Rulai Conversational AI Market Performance (2015-2020)
13.17 Solvvy
13.17.1 Solvvy Basic Information
13.17.2 Solvvy Product Profiles, Application and Specification
13.17.3 Solvvy Conversational AI Market Performance (2015-2020)
13.18 Pypestream
13.18.1 Pypestream Basic Information
13.18.2 Pypestream Product Profiles, Application and Specification
13.18.3 Pypestream Conversational AI Market Performance (2015-2020)

14 Market Forecast - By Regions
14.1 North America Conversational AI Market Forecast (2020-2025)
14.2 Europe Conversational AI Market Forecast (2020-2025)
14.3 Asia-Pacific Conversational AI Market Forecast (2020-2025)
14.4 Middle East and Africa Conversational AI Market Forecast (2020-2025)
14.5 South America Conversational AI Market Forecast (2020-2025)

15 Market Forecast - By Type and Applications
15.1 Global Conversational AI Market Forecast by Types (2020-2025)
15.1.1 Global Conversational AI Market Forecast Production and Market Share by Types (2020-2025)
15.1.2 Global Conversational AI Market Forecast Value and Market Share by Types (2020-2025)
15.2 Global Conversational AI Market Forecast by Applications (2020-2025)

List of Tables and Figures

Figure Conversational AI Picture
Table Conversational AI Key Market Segments
Figure Study and Forecasting Years
Figure Global Conversational AI Market Size and Growth Rate 2015-2025
Figure Industry PESTEL Analysis
Figure Global COVID-19 Status
Figure Market Size Forecast Comparison of Pre COVID-19 and Post COVID-19
Figure Global Conversational AI Value ($) and Growth Rate (2015-2020)
Table Global Conversational AI Value ($) by Countries (2015-2020)
Table Global Conversational AI Value Market Share by Regions (2015-2020)
Figure Global Conversational AI Value Market Share by Regions in 2019
Figure Global Conversational AI Production and Growth Rate (2015-2020)
Table Global Conversational AI Production by Major Countries (2015-2020)
Table Global Conversational AI Production Market Share by Major Countries (2015-2020)
Figure Global Conversational AI Production Market Share by Regions in 2019
Figure Global Conversational AI Consumption and Growth Rate (2015-2020)
Table Global Conversational AI Consumption by Regions (2015-2020)
Table Global Conversational AI Consumption Market Share by Regions (2015-2020)
Figure Global Conversational AI Consumption Market Share by Regions in 2019
Table Global Conversational AI Export Top 3 Country 2019
Table Global Conversational AI Import Top 3 Country 2019
Table United States Conversational AI Export and Import (2015-2020)
Table Europe Conversational AI Export and Import (2015-2020)
Table China Conversational AI Export and Import (2015-2020)
Table Japan Conversational AI Export and Import (2015-2020)
Table India Conversational AI Export and Import (2015-2020)
Table Global Conversational AI Production by Types (2015-2020)
Table Global Conversational AI Production Market Share by Types (2015-2020)
Figure Global Conversational AI Production Share by Type (2015-2020)
Table Global Conversational AI Value by Types (2015-2020)
Table Global Conversational AI Value Market Share by Types (2015-2020)
Figure Global Conversational AI Value Share by Type (2015-2020)
Figure Global IVA Production and Growth Rate (2015-2020)
Figure Global IVA Price (2015-2020)
Figure Global Chatbots Production and Growth Rate (2015-2020)
Figure Global Chatbots Price (2015-2020)
Table Global Conversational AI Consumption by Applications (2015-2020)
Table Global Conversational AI Consumption Market Share by Applications (2015-2020)
Figure Global Conversational AI Consumption Share by Application (2015-2020)
Figure Global Customer Support Consumption and Growth Rate (2015-2020)
Figure Global Personal Assistant Consumption and Growth Rate (2015-2020)
Figure Global Customer Engagement Consumption and Growth Rate (2015-2020)
Figure Global Retention Consumption and Growth Rate (2015-2020)
Figure North America Conversational AI Market Consumption and Growth Rate (2015-2020)
Table North America Conversational AI Consumption by Countries (2015-2020)
Table North America Conversational AI Consumption Market Share by Countries (2015-2020)
Figure North America Conversational AI Consumption Market Share by Countries (2015-2020)
Figure United States Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure Canada Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure Mexico Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure North America COVID-19 Status
Figure Europe Conversational AI Market Consumption and Growth Rate (2015-2020)
Table Europe Conversational AI Consumption by Countries (2015-2020)
Table Europe Conversational AI Consumption Market Share by Countries (2015-2020)
Figure Europe Conversational AI Consumption Market Share by Countries (2015-2020)
Figure Germany Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure United Kingdom Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure France Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure Italy Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure Spain Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure Europe COVID-19 Status
Figure Asia-Pacific Conversational AI Market Consumption and Growth Rate (2015-2020)
Table Asia-Pacific Conversational AI Consumption by Countries (2015-2020)
Table Asia-Pacific Conversational AI Consumption Market Share by Countries (2015-2020)
Figure Asia-Pacific Conversational AI Consumption Market Share by Countries (2015-2020)
Figure China Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure Japan Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure South Korea Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure Southeast Asia Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure India Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure Asia Pacific COVID-19 Status
Figure Middle East and Africa Conversational AI Market Consumption and Growth Rate (2015-2020)
Table Middle East and Africa Conversational AI Consumption by Countries (2015-2020)
Table Middle East and Africa Conversational AI Consumption Market Share by Countries (2015-2020)
Figure Middle East and Africa Conversational AI Consumption Market Share by Countries (2015-2020)
Figure Saudi Arabia Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure UAE Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure South Africa Conversational AI Market Consumption and Growth Rate (2015-2020)
Figure South America Conversational AI Market Consumption and Growth Rate (2015-2020)
Table South America Conversational AI Consumption by Countries (2015-2020)
Table South America Conversational AI Consumption Market Share by Countries (2015-2020)
Figure South America Conversational AI Consumption Market Share by Countries (2015-2020)
Figure Brazil Conversational AI Market Consumption and Growth Rate (2015-2020)
Table Inbenta Company Profile
Table Inbenta Production, Value, Price, Gross Margin 2015-2020
Figure Inbenta Production and Growth Rate
Figure Inbenta Value ($) Market Share 2015-2020
Table Kore.aiI Company Profile
Table Kore.aiI Production, Value, Price, Gross Margin 2015-2020
Figure Kore.aiI Production and Growth Rate
Figure Kore.aiI Value ($) Market Share 2015-2020
Table Rasa Company Profile
Table Rasa Production, Value, Price, Gross Margin 2015-2020
Figure Rasa Production and Growth Rate
Figure Rasa Value ($) Market Share 2015-2020
Table SAP Company Profile
Table SAP Production, Value, Price, Gross Margin 2015-2020
Figure SAP Production and Growth Rate
Figure SAP Value ($) Market Share 2015-2020
Table Haptik Company Profile
Table Haptik Production, Value, Price, Gross Margin 2015-2020
Figure Haptik Production and Growth Rate
Figure Haptik Value ($) Market Share 2015-2020
Table AWS Company Profile
Table AWS Production, Value, Price, Gross Margin 2015-2020
Figure AWS Production and Growth Rate
Figure AWS Value ($) Market Share 2015-2020
Table Google Company Profile
Table Google Production, Value, Price, Gross Margin 2015-2020
Figure Google Production and Growth Rate
Figure Google Value ($) Market Share 2015-2020
Table Artificial Solutions Company Profile
Table Artificial Solutions Production, Value, Price, Gross Margin 2015-2020
Figure Artificial Solutions Production and Growth Rate
Figure Artificial Solutions Value ($) Market Share 2015-2020
Table Conversica Company Profile
Table Conversica Production, Value, Price, Gross Margin 2015-2020
Figure Conversica Production and Growth Rate
Figure Conversica Value ($) Market Share 2015-2020
Table Nuance Company Profile
Table Nuance Production, Value, Price, Gross Margin 2015-2020
Figure Nuance Production and Growth Rate
Figure Nuance Value ($) Market Share 2015-2020
Table Microsoft Company Profile
Table Microsoft Production, Value, Price, Gross Margin 2015-2020
Figure Microsoft Production and Growth Rate
Figure Microsoft Value ($) Market Share 2015-2020
Table Baidu Company Profile
Table Baidu Production, Value, Price, Gross Margin 2015-2020
Figure Baidu Production and Growth Rate
Figure Baidu Value ($) Market Share 2015-2020
Table Avaamo Company Profile
Table Avaamo Production, Value, Price, Gross Margin 2015-2020
Figure Avaamo Production and Growth Rate
Figure Avaamo Value ($) Market Share 2015-2020
Table IBM Company Profile
Table IBM Production, Value, Price, Gross Margin 2015-2020
Figure IBM Production and Growth Rate
Figure IBM Value ($) Market Share 2015-2020
Table Oracle Company Profile
Table Oracle Production, Value, Price, Gross Margin 2015-2020
Figure Oracle Production and Growth Rate
Figure Oracle Value ($) Market Share 2015-2020
Table Rulai Company Profile
Table Rulai Production, Value, Price, Gross Margin 2015-2020
Figure Rulai Production and Growth Rate
Figure Rulai Value ($) Market Share 2015-2020
Table Solvvy Company Profile
Table Solvvy Production, Value, Price, Gross Margin 2015-2020
Figure Solvvy Production and Growth Rate
Figure Solvvy Value ($) Market Share 2015-2020
Table Pypestream Company Profile
Table Pypestream Production, Value, Price, Gross Margin 2015-2020
Figure Pypestream Production and Growth Rate
Figure Pypestream Value ($) Market Share 2015-2020
Figure North America Market Consumption and Growth Rate Forecast (2020-2025)
Figure Europe Market Consumption and Growth Rate Forecast (2020-2025)
Figure Asia-Pacific Market Consumption and Growth Rate Forecast (2020-2025)
Figure Middle East and Africa Market Consumption and Growth Rate Forecast (2020-2025)
Figure South America Market Consumption and Growth Rate Forecast (2020-2025)
Table Global Conversational AI Market Forecast Production by Types (2020-2025)
Table Global Conversational AI Market Forecast Production Share by Types (2020-2025)
Table Global Conversational AI Market Forecast Value ($) by Types (2020-2025)
Table Global Conversational AI Market Forecast Value Share by Types (2020-2025)
Table Global Conversational AI Market Forecast Consumption by Applications (2020-2025)
Table Global Conversational AI Market Forecast Consumption Share by Applications (2020-2025)